Just reaching out as I’ve noticed the last few times that I’ve been logging into Openboxes that the serve seems to be running really slow. Pages don’t seem to load or just take a long time.
Is there any maintenance going on that might have affected this, as didn’t seem to be like this before February? Main reason for the concern is that I am getting ready to upload a lot of stock to the system and concerned that it will struggle to load smoothly when doing this.
If you’re referring to one of our servers, let me know the server URL and I’ll investigate.
If you’re noticing slowness on one of your servers, here are some common causes:
not enough heap allocated to Tomcat (default is small, so you might be running out of memory)
VM is too small (not enough memory or CPUs for )
MySQL is not tuned (generally not a problem for smaller instances though)
latency on retrieving certain resource requests (CSS or JS files hosted externally)
latency on requests (your browser is in a different country from the server)
lots of Quartz background jobs running (triggered by an inventory import maybe)
If you can answer the following questions I might be able to pinpoint the problem more easily:
what are your server specs (RAM, CPU, instance type)?
where is the server located?
where are you located (in relation to the server - i don’t need specifics)?
are you seeing slowness across all pages or specific ones (e.g. dashboard)?
are there any errors in the server logs around the time of slowness?
for the pages that are slow to load can you confirm that the server logs (catalina.out) are reporting longer response times as well (check the footer of the page as well)?