Product showing as out of stock even if not active

Hi,

I have 2 products that keeps saying ‘out of stock’ on the dashboard.

I’ve tried deleting the product but that was not allowed. So I deactivated them, still showing up. I tried deleted the inventory levels, same thing… still showing up.

Help! haha :slight_smile:

Can you show me the Stock History for each of those products?

Any suggestions on how to actually deactivate a product? The product is already inactive but is still listed in reports.

You can mark them as not supported on the inventory level screen. Edit product>Inventory Levels tab>Create stock level>Choose not supported and create.

That should work, although it might depend on the version. Worth noting that 0.9.5, which is coming out in summer 2025, will contain an update to this indicator to filter the out of stock and make it more useful.

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It had no effect. In Reporting > Inventory By Location Report the inactive product continues to appear.

This is likely an issue with the behavior of that report. It probably wasn’t built to filter out those lines. If you are a software developer or have access to one, Justin might be able to advise you how to apply criteria to the report.

OK thanks. @jmiranda, can you give an idea of ​​how to filter so as not to list inactive products?